Usually orders are shipped the next day or sometimes even the same day you place the order. The delivery time is usually 48/72 hours, except for the Christmas, Black Friday or Easter seasons where the deadlines can be 4-5 days due to the high demand for orders in those seasons. We will send you an email or SMS when we have sent it so that you are informed.
Yes, all the anchovies and most of the salted fish are manufactured in our factory in Alcantarilla (Murcia). In addition, we complete our portfolio with references from other manufacturers. In each article it is clearly mentioned who the manufacturer is and we can provide you with their health registration number.
Clear. The hours in which our company is open is Monday to Friday from 9:00 a.m. to 13.30:15 p.m. and from 30:18.30 p.m. to XNUMX:XNUMX p.m. We have a face-to-face store in our factory so you can pick up your order here and you will save shipping costs. This option will be available when ordering.
Yes, if you have a food business (restaurant, supermarket, store, hotel, etc.), contact us because you can benefit from interesting discounts as a professional client.
Yes, when placing your order, shipping costs will be automatically calculated based on the destination and weight of your order. Remember to indicate your ID in the order details because we will need it for the export customs clearance (DUA)
Yes. We can send our products anywhere in the European Union. The website automatically calculates the price of transport based on the country in which you are and the weight of the shipment. The delivery time is usually 3 to 7 working days, depending on the area of Europe. If your country is not on the list, contact us and we will make a manual order.
7. I have a lot of confusion with the sizes of the anchovies (1, 0, 00). Which ones do you recommend?
It is normal that you have doubts. But don't worry, if you don't have experience buying Cantabrian anchovies we can give you our recommendation. In the end, the most relevant differences can be found in the size of the anchovies and the date of the year in which they are caught (spring or summer). For example, the Oro Series anchovies have a spectacular quality-price ratio and are a good recommendation with which you will not go wrong.
During the summer we send all the products with refrigeration even if some of them do not need it. The problem is that transport companies charge a lot. We can tell you that a weight of less than 5 kg costs us about 13 euros and we charge it at 9.95 euros so in reality we are assuming more than 3 euros of transport.
Yes, from time to time we launch a promotion with a discount coupon or launch a product with a special discount. There is no fixed date when we do it. Leave us your email or your mobile phone because we send the promotions by email and SMS.
Have total peace of mind when you go shopping in our store. We have implemented all the security mechanisms and also the payment gateway that we use is shopify, which is one of the most used platforms worldwide. Payment is completed outside of our store so we do not have access to your card details at any time. You can also pay with Apple Pay, Google Pay, Pay Pal, Bizum, Bank Transfer, ect ...