WHOLE HORSES IN OIL
Return & Refund policy
2- Wait for our confirmation email.
3- Prepare by the customer the products to be returned in their original packaging and properly packed for transport.
4- Deliver the package to the transport company.
5- Wait for our confirmation email that the product received is correct.
6- Proceed on our part to reimburse the relevant amount, if applicable.
- USER INFORMATION
This Policy applies to the processing of your personal data collected by the company for the provision of its services. If you accept the measures of this Policy, you agree that we process your personal data as defined in this Policy.
- CONTACT US
Company name: ANCHOAS MATIAS LÓPEZ, SL
Tradename: ANCHOVIES MATIAS LOPEZ
Adress: AV. AMERICAS, ½. POL. IND. WEST, 30820, SEWER
3. KEY PRINCIPLES
We have always been committed to providing our services with the highest degree of quality, which includes treating your data with security and transparency. Our principles are:
- Legality: We will only collect your Personal Data for specific, explicit and legitimate purposes.
- Data minimization: We limit the collection of personal data to what is strictly relevant and necessary for the purposes for which it was collected.
- Limitation of the Purpose: We will only collect your personal data for the stated purposes and only according to your wishes.
- Precision: We will keep your personal data accurate and up to date.
- Data security: We apply the appropriate technical and organizational measures proportional to the risks to ensure that your data does not suffer damage, such as unauthorized disclosure or access, accidental or illegal destruction or accidental loss or alteration and any other form of illicit treatment.
- Access and Rectification: We have the means for you to access or rectify your data when you deem it appropriate.
- Conservation: We retain your personal data legally and appropriately and only as long as it is necessary for the purposes for which it was collected.
- International transfers: when it is the case that your data is going to be transferred outside the EU / EEA it will be adequately protected.
- Third: Access and transfer of personal data to third parties are carried out in accordance with applicable laws and regulations and with the appropriate contractual guarantees.
- Direct Marketing and cookies: We comply with the applicable legislation regarding advertising and cookies.
- COLLECTION AND PROCESSING OF YOUR PERSONAL DATA
The types of data that can be requested and processed are:
- Identification data.
Whenever we request your Personal Data, we will clearly inform you of what personal data we collect and for what purpose. In general, we collect and process your personal data for the purpose of:
- Provide information, services, products, relevant information and news in the sector.
- Sending of communications.
In accordance with the applicable data protection regulations, your personal data may be processed provided that:
- You have given us your consent for the purposes of the treatment. Of course you can withdraw your consent at any time.
- By legal requirement.
- Because there is a legitimate interest that is not undermined by your privacy rights, such as sending commercial information either by subscribing to our newsletter or by being a client.
- Because it is necessary for the provision of any of our services through a contractual relationship between you and us.
- COMMUNICATION OF PERSONAL DATA
The data may be communicated to companies related to ANCHOAS MATIAS LÓPEZ, SL for the provision of the various services as Treatment Managers. The company will not make any assignment, except by legal obligation.
- YOUR RIGHTS
In relation to the collection and processing of your personal data, you can contact us at any time to:
- Access your personal data and any other information indicated in Article 15.1 of the RGPD.
- Rectify your personal data that is inaccurate or incomplete in accordance with Article 16 of the RGPD.
- Delete your personal data in accordance with Article 17 of the RGPD.
- Limit the processing of your personal data in accordance with Article 18 of the RGPD.
- Request the portability of your data in accordance with Article 20 of the GDPR.
- Oppose the processing of your personal data in accordance with article 21 of the RGPD.
If you have given your consent for a specific purpose, you have the right to withdraw the consent granted at any time, without affecting the legality of the treatment based on the consent prior to its withdrawal. rrhh.
You can exercise these rights by sending a communication, motivated and accredited, to tuemail @ yourdomain .com
You also have the right to file a claim with the competent Control Authority (www.aepd.es) if you consider that the treatment does not comply with current regulations.
- LEGAL INFORMATION
The requirements of this Policy complement, and do not replace, any other existing requirement under the applicable data protection law, which will prevail in any case.
This Policy is subject to periodic review and the company can modify it at any time. When this happens, we will notify you of any changes and ask you to reread the most recent version of our Policy and confirm your acceptance.
Terms of Service
1.-Ownership of the portal
ANCHOAS MATIAS LÓPEZ, SL, with address at Avda. Américas, parcela 1/2, Polígono Industrial Oesta. 30820, Alcantarilla (Murcia) and with CIF B73341687 is the owner of the portal www.mercadosalado.es, (hereinafter the Portal) and makes it available to Internet users (hereinafter the User or Users as appropriate), in order to both provide information about the company, its products and promotions, as well as the possibility of buying in its online store.
1.2.-These General Conditions of Use of the Portal, together with the general contracting conditions that govern the provision of services, and / or the particular conditions that may be established, are intended to regulate both the making available of information and the commercial relations that arise between ANCHOAS MATIAS LÓPEZ, SL and the Users of the Portal.
By using the services included in this portal, you acquire the status of User. Both the navigation, as the use and / or the use of any of the services of the Portal, imply the acceptance as User, without reservations of any kind, to each and every one of these General Conditions of Use, of the General Conditions of Contracting that, where appropriate, govern the provision of the services offered on the Portal, as well as, where appropriate, the Particular Conditions that, where appropriate, may exist in relation to the provision of services.
1.3.-ANCHOAS MATIAS LÓPEZ, SL may at any time and without prior notice, modify these General Conditions, as well as the General Contracting Conditions set out in the following section (number 2), and / or the particular conditions that, in their In this case, they are included, through the publication of said modifications on the Portal so that they can be known by Users, always before visiting the Portal or purchasing any goods offered on the Portal.
2.-General contracting conditions in the online store of www.mercadosalado.es
2.1.-General contracting conditions
2.1.1.-These general contracting conditions, together with the particular conditions that may be established, will expressly regulate the relationships that arise between ANCHOAS MATIAS LÓPEZ, SL and the USERS who use the STORE, as well as with third parties who contract the products offered. through it.
2.1.2.-These General Conditions have been prepared in accordance with the provisions of the following standards:
-Law 7/1998 on General Contracting Conditions,
-Real Decree 1906/1999 which regulates telephone or electronic contracting with general conditions in development of article 5.3 of Law 7/1998,,
-Law 7/1996 on the Regulation of Retail Trade,
-Real Decree-Law 14/1999 regulating the Electronic Signature,
- Royal Legislative Decree 1/2007, of November 16, which approves the revised text of the General Law for the Defense of Consumers and Users and other complementary laws.
2.2.-Products offered. Purchase system.
2.2.1.-The products offered in the Store, along with their characteristics and prices will appear on the screen.
The products will be available for sale while stocks last. The prices indicated on the screen are in euros and include VAT and any other applicable tax. Transportation costs are detailed at the end of the order. Prices are current, except for typographical errors.
The offers will be properly displayed on the screen. ANCHOAS MATIAS LÓPEZ, SL reserves the right to decide, at any time, the products that are contained and offered to Users through the Store. In this way, ANCHOAS MATIAS LÓPEZ, SL may at any time add new products to those included in the Store, it being understood, unless otherwise provided, that such new products will be governed by the provisions of the General Contracting Conditions in force in that moment.
Likewise, ANCHOAS MATÍAS LOPEZ, SL reserves the right to stop providing access, at any time and without prior notice, to any of the products offered in the Store.
2.2.2.-For the acquisition of the products offered in the ANCHOAS MATIAS LÓPEZ, SL Store, the instructions that appear on the order form will be followed.
2.2.3.-Once the order form has been completed and sent to ANCHOAS MATIAS LÓPEZ, SL, the present General Conditions of Contract, as well as the existing Particular Conditions, will be understood as read and accepted.
The purchase will be understood to have been made at the address of ANCHOAS MATIAS LÓPEZ, SL located at Avda. Américas, parcela 1/2, Polígono Industrial Oesta. 30820, Alcantarilla (Murcia)
2.2.4.-Once the purchase has been made and in the shortest possible time, always before thirty (30) days have elapsed from the execution of the purchase, the ANCHOAS MATIAS LÓPEZ, SL Customer Service Department will send the User buyer, who has requested it, to the address indicated in the form or by email to the email account that the User has indicated in their registration, the corresponding invoice. The order confirmation sent by ANCHOAS MATIAS LÓPEZ, SL will not be valid as an invoice, only as proof of purchase.
2.3.-Form of payment, delivery and withdrawal of orders
2.3.1.-Payment of the price of the goods purchased and the shipping costs associated with them, which will appear on the screen, can be made by credit card, PayPal, bank transfer or cash on delivery.
To proceed with payment by credit card, the User must follow the instructions that appear on the screen, providing the following information:
-Date of Expiry.
-CVV2 or CVC2 code of the card
All the data provided for these purposes are encrypted under the SSL (Secure Socket Layers) protocol to guarantee maximum security.
ANCHOAS MATIAS LÓPEZ, SL reserves the right to request from any User of the Store who has made a purchase, to justify the payment of the same and / or to identify himself by means of the contribution by telematic means (fax, e-mail or similar ) of a document that identifies you as a buyer and that may include the delivery address (ID, Passport, Resident Card, Certificate of registration, etc.).
2.3.2.-ANCHOAS MATIAS LÓPEZ, SL undertakes to deliver the goods purchased by the User, at the buyer's address indicated for this purpose in the order form (no products will be delivered to PO boxes or phone booths), at the shortest possible time and, in any case, always before 7 business days (Monday to Friday) from the order formulation date (excluding holidays and weekends).
2.3.3.-The User-Buyer will have a period of seven (7) business days, according to the official calendar of their place of residence, to resolve the sale without incurring any penalty or expense, including the expenses corresponding to the return. of good.
The period of seven days established in the previous paragraph will be computed from the receipt by the buyer of the purchased goods. However, if the buyer had knowledge of the right of withdrawal after the date of receipt of the purchased goods, the period of seven days will begin to run from the date on which he had knowledge of his right to return, in cargo, the purchased goods. In any case, it will be understood that the buyer has known the right of withdrawal from the entry into the Store, which requires reading and acceptance of these General Conditions of Contract, and in any case from the moment the order is placed.
Returns of orders should be sent to:
ANCHOAS MATIAS LÓPEZ, SL
Avda. Américas, plot 1/2, Polígono Industrial Oesta. 30820, Alcantarilla (Murcia)
Exercised by the buyer the right of resolution and verified the perfect and unaltered state of the merchandise once in the warehouse of ANCHOAS MATIAS LÓPEZ, SL, it will return the quantities received by means of credit, without any retention, immediately and never in a period exceeding thirty days.
Notwithstanding the foregoing, the right of resolution (withdrawal) is excluded in those cases in which due to the nature of the content of the services it is impossible to carry it out, without prejudice to the claim for damages suffered or when the merchandise returned to the warehouse or its packaging are not complete and in perfect condition.
3.-Policy of protection of personal data
3.1.-For the purposes of the provisions of Organic Law 15/1999, of December 13, Protection of Personal Data (LOPD), ANCHOAS MATIAS LÓPEZ, SL informs the User of the existence of an automated data file of a personal nature created with the data obtained in the Portal by and for ANCHOAS MATIAS LÓPEZ, SL, and under its responsibility, for the purposes of information and marketing of the products offered in the Store, as well as carrying out promotional, advertising and informative by any means (e-mail, postal mailing, telephone, mobile phone, etc.) about its portfolio of products that may be of interest to you, to expand and improve its products by adapting its offers to the preferences or needs of its Users and to allow personalized navigation through the Portal.
3.2.-The user expressly accepts the inclusion of the data collected while browsing the Portal, or provided by filling in any form, as well as those derived from the commercial relationship and / or delivery of the purchased products, in the automated file of personal data referred to in section 3.1. During the data collection process, the User will be informed of the compulsory or non-compulsory nature of collecting such data for the delivery of the Products, except for placing orders, in which case ANCHOAS MATIAS LÓPEZ, SL informs the User from this moment It will not be considered voluntary, so it will be necessary to include it for the formalization of the purchase order, provide the data related to the identity, address and credit card number to make the payment, as these data are necessary for the formalization and conclusion of the sale.
3.3.-The User may exercise, with respect to the data collected in the manner provided in the previous section, the rights recognized in Organic Law 15/1999, and in particular the rights of access, rectification, cancellation of data and opposition, if It is relevant, as well as the revocation of consent for the transfer of your data.
The rights referred to in the previous paragraph may be exercised by the User, by means of a written and signed request addressed to the following address:
ANCHOAS MATIAS LÓPEZ, SL
Avda. Américas, plot 1/2, Polígono Industrial Oesta. 30820, Alcantarilla (Murcia)
or by sending an email to the address firstname.lastname@example.org
3.4 ANCHOAS MATIAS LÓPEZ, SL undertakes, in the use of the data included in the file, to respect its confidentiality and to use it in accordance with the purpose of the file, as well as to comply with its obligation to save it and to adopt all measures to avoid the alteration, loss, treatment or unauthorized access, in accordance with the provisions of the Regulation on Security Measures for automated files containing personal data, approved by Royal Decree 994/1999, of July 11.
4.-Intellectual and industrial property. Prohibition of hyperlinks
4.1.-All the contents that are shown on the Portal and especially, designs, texts, graphics, logos, icons, buttons, software, trade names, brands, industrial drawings or any other signs susceptible of industrial use ANCHOAS MATIAS LÓPEZ, SL and commercial are subject to the intellectual and industrial property rights of ANCHOAS MATIAS LÓPEZ, SL or third party owners of the same who have duly authorized their inclusion in the Portal.
4.2.-In no case shall it be understood that any license is granted or that a waiver, transmission, total or partial assignment of said rights is made, nor is any right conferred, and especially, of alteration, exploitation, reproduction, distribution or public communication of said rights. contents without the express prior authorization of ANCHOAS MATIAS LÓPEZ, SL or the corresponding owners.
4.3.-No link to www.mercadosalado.es may be established from any other website without the prior and express consent of ANCHOAS MATIAS LÓPEZ, SL
5.-Responsibility of ANCHOAS MATIAS LÓPEZ, SL
5.1.-ANCHOAS MATIAS LÓPEZ, SL, will only be liable for the damages that the User may suffer as a result of using the Portal when said damages are attributable to a fraudulent act of the same. The User acknowledges and accepts that the use of the Portal, as well as the acquisition of the products, is done at their own risk and under their entire responsibility.
5.2.-ANCHOAS MATIAS LÓPEZ, SL is not responsible for damages that may arise from, with a merely illustrative and non-limiting nature.
-Inferences, omissions, interruptions, computer viruses, breakdowns and / or disconnections in the operational functioning of this electronic system or in the devices and computer equipment of the Users, motivated by causes beyond ANCHOAS MATIAS LÓPEZ, SL, which prevent or delay the placing orders or browsing the Portal;
-Delays or blockages in use caused by deficiencies or overloads of the Internet or other electronic systems;
-That may be caused by third parties through illegitimate interference beyond the control of the Portal and that are not attributable to ANCHOAS MATIAS LÓPEZ, SL;
-The divergences of the information, documentation and / or other content of the Portal that may exist between the electronic version and the printed version;
-Of the impossibility of providing the Service or allowing access for reasons not attributable to ANCHOAS MATIAS LÓPEZ, SL, due to the User, third parties, or in cases of force majeure.
5.3.- ANCHOAS MATIAS LÓPEZ, SL does not control, in general, the use that Users make of the Service.
In particular ANCHOAS MATIAS LÓPEZ, SL does not guarantee under any circumstances that Users use the Service in accordance with the law, these General Conditions, morality and generally accepted good customs and public order, nor that they do so diligently and prudent.
6.-Obligations of the user.
6.1.-In general, the User undertakes to comply with this Legal Notice, as well as to comply with the special warnings or instructions for use contained therein or on the Portal and to always act in accordance with the Law, good customs and requirements of good faith, using due diligence appropriate to the nature of the service you enjoy, refraining from using the Portal in any way that may prevent, damage or impair its normal operation, the goods or rights of ANCHOAS MATIAS LÓPEZ, SL , to the rest of Users or in general to any third party.
6.2.-Specifically, and without implying any restriction on the obligation assumed by the User in general in accordance with the previous section, the User undertakes, in the use of the Portal, as well as in the acquisition of the products of the Store:
-In the case of registering, the User undertakes to truthfully provide the data provided and to keep them updated.
-Do not introduce, store or disseminate in or from the Portal, any information or material that is defamatory, libelous, obscene, threatening, xenophobic, incites violence to discrimination based on race, sex, ideology, religion or that of any form violates the form, public order, fundamental rights, public freedoms, honor, privacy or the image of third parties and in general current regulations.
-Not enter, store or disseminate through the Portal any computer program, data, virus, code, hardware or telecommunications equipment or any other instrument or electronic or physical device that is likely to cause damage to the Portal, in any of the Services, or in any of the equipment, systems or networks of ANCHOAS MATIAS LÓPEZ, SL, of any User, or in general of any third party, or that in any other way is capable of causing any type of alteration or preventing the normal functioning of the same.
-Do not use false identities, or impersonate others in the use of the Portal or in the use or acquisition of any of the Products, including the use of passwords or access codes of third parties or in any other way.
-Not destroy, alter, disable or damage the data, information, programs or electronic documents of ANCHOAS MATIAS LÓPEZ, SL or third parties.
-Do not introduce, store or disseminate through the Portal any content that infringes intellectual property rights, industrial or business secrets of third parties, nor in general any content of which, in accordance with the law, the right to make it available to third parties .
For the purposes of this Legal Notice, and for any communication that is necessary between ANCHOAS MATIAS LÓPEZ, SL and the Users, they should be directed to:
ANCHOAS MATIAS LÓPEZ, SL
Avda. Américas, plot 1/2, Polígono Industrial Oesta. 30820, Alcantarilla (Murcia)
Communications from ANCHOAS MATIAS LÓPEZ, SL to the User will be made in accordance with the data provided by the latter when registering on the Portal.